Customer Satisfaction Survey
- Real time delivery of customsr feedback
- Flexible questioning & call Scoring
- Fully customisable call centre wall board
- Advanced GUI with fully managed MIS
from ONLY £50.00/month
FREE Trial!
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Testimonial
“Having real time customer
feedback available for the sales
team and the advice centre has been
crucial for agent engagement and
motivation in this process. The
visibility, generated from the real
time delivery of data, has helped
drive results, amplify competition
and improve agent performance at
AkzoNobel since it’s introduction.
Matthew Lynn
Commercial Mapping Analyst
AkzoNobel
Commercial Mapping Analyst
AkzoNobel
Bespoke surveys offer the opportunity to design and build an IVR survey tailored to your specific needs. We can add a layer of IVR to distinguish feedback between brands or products. We can add decision-based routing to recognise low scores and out-dial directly to a supervisor. We can even customise our web-based interface to provide a white-labelled solution for third party clients.
· Add IVR for multiple products
· Decision based routing options
· Optimum visibility via 'live' wall board
· Advanced GUI with fully managed MIS
Pricing
Call to discuss Setup costs
£50
Monthly Rental from
£50
Call to discuss bespoke Options
£POA
