Virtual Call Centre Solution
- Fully Hosted Contact Centre Solution
- Effective for Multi-Site, Single Site and Home Workers
- From only £10 per Agent, per Month
from ONLY £10.00/month
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Overview...
Our Virtual call centre solutions provides a fully hosted contact centre environment, scaling to meet the needs of hundreds of agents, across single or multiple sites and even home workers. Calls are delivered into Virgin Media's excellent Call Manager platform, with a range of powerful call routing capabilities, through to a range of automated telephone solutions.
For more information, please contact Automated Telecoms.
Benefits
- Minimal set up costs and monthly rentals
- Powerful hosted routing capabilities
- Range of advanced client-side applications
- Configured and managed via web interfaces
- Delivered over Virgin Media's Tier 1 Network
Features
- Real Time Call Statistics
- Virtual Wall Board
- Agent Desktop Application
- Managed Disaster Recovery
- Hosted Call Recording
