Real Time Call Statistics

 

Our Virtual Wall Board application provides real time call centre information, delivered to a web-based wall board and updated every three seconds.  Complete with a fully customisable interface, providing the specific information you need, displayed in the format of your choice.  Users can set performance thresholds and highlight warnings on the wall board.  In addition, our web-based wall boards can be displayed on mobile devices, such as iPhones, to provide key call centre information remotely.

·         Real time call centre information

·         Fully customisable look and feel

·         Set thresholds and display warnings

·         Delivery to web, PDA and phones